Wednesday, April 02, 2008

And now for the conclusion of the matter:

I found out who was in charge of the tax collector's office and left him a voicemail in which I very politely informed him of what had happened and suggested that he ought to take care of this by at least having a message letting people know that they are unable to accept calls at this time rather than rudely keeping them on hold for hours.

He returned my call a few hours later and I have never been so profusely apologized to in my entire life! He went on and on about how inexcusable it was, and how that sometimes they were busy, but today was practically dead, and how there was no excuse, and how he would be addressing it at their meeting today, and how he knew the supervisor in charge and would be talking to them, and how he never wanted this to happen again, because the next time it could be him, or his next-door neighbor, and this was just not acceptable...

I think someone's going to be in big trouble. Oops. :^)


Jacki said...

Well that is good. At least he wasn't like "you get what you pay for."

Rhen @yestheyareallmine said...

Ooooh, to be a fly on the wall of that meeting!